Connected source material
Ingest supported ticket, knowledge, and historical-resolution sources into normalized records.
KNOWLEDGE & LEARNING
Make the last resolution useful to the next one.
Connect tickets, runbooks, and resolution history to current work. Capture what actually happened so future recommendations have better context.
A closed ticket can contain valuable experience that never reaches the next operator.
AutoSolve ingests configured sources, retrieves relevant tenant-scoped context, and records resolution feedback. Learning includes retrieval and ranking improvements; curated model training is an optional, controlled workflow.
WHAT YOU CAN DO
Tenant-scoped retrieval
Find relevant context within the tenant using the issue, category, and environment.
Outcome-aware reuse
Use prior results and capability performance as context for selecting a useful response.
Explicit feedback
Record whether the issue was fixed, operator edits, quality feedback, and rollback outcomes.
Curated training
Select suitable successful examples for optional fine-tuning rather than treating every action as training material.
Controlled evaluation
Review configured model choices and evaluation before adopting an updated model path.
FOLLOW THE WORK
How the pieces connect.
An illustrative sequence. Your workflow defines the systems, actions, and acceptance criteria.
- 01
Connect
Select the permitted source material.
- 02
Retrieve
Find context relevant to the current issue.
- 03
Apply
Reuse or adapt a suitable resolution.
- 04
Improve
Capture the verified outcome and operator feedback.
THE USEFUL OUTPUT
A resolution linked to useful source context and feedback that can inform later work.
A question for your evaluation
Can the team find an applicable prior resolution and distinguish a successful outcome from an abandoned or rolled-back attempt?
Optional fine-tuning uses curated examples and configured providers. The product does not promise unsupervised self-training after every task.
INSIDE THE PLATFORM
The operational workspace.
A related application view. Screenshots show configured test or demonstration data, not a customer deployment.
KEEP EXPLORING
LET’S MAKE IT WORK
Bring a real workflow.
See how the pieces fit.
See the platform. Choose a workflow. Define what success looks like.